Getting listed
GetYourGuide supplier onboarding: a practical preparation checklist
Most avoidable onboarding delays begin with inconsistent business details or an incomplete product brief. Prepare the facts once, keep sensitive verification with the platform, and separate account setup from activity approval.
The practical takeaway
Create the account in your own business name. Prepare one complete activity while you complete supplier verification; submit only when the account and product are ready.
Make the business details consistent
GetYourGuide says suppliers must complete verification before submitting activities. Use the legal entity that will contract with the platform, and keep its name and registration details consistent with your documents. A brand name on your website may differ from the registered entity; make that relationship clear.
Keep identity, tax and bank documents inside the platform’s official process. An agency can help organize the checklist, but an ordinary website enquiry form is not the place to send passwords, passport copies or banking credentials.
- Business name, registered address and relevant registration details
- Authorized account owner and an email your business controls
- Applicable insurance and operating permissions
- Payout and tax details completed through the official supplier portal
Build one approved source of product facts
Your brief should be precise enough that someone unfamiliar with the activity can explain it correctly. Distinguish languages used by the guide from languages used in the listing. A translated description does not make an English-only guide able to deliver the tour in Spanish.
For a food walk, specify how many stops and tastings are actually included, whether drinks are included, the walking distance and the dietary requests you can genuinely accommodate. Mark unresolved facts as questions instead of allowing a copywriter or AI tool to invent an answer.
| Product area | Facts to approve |
|---|---|
| Experience | Route, duration, itinerary, group type and maximum size |
| Guest logistics | Meeting point, arrival time, language and accessibility |
| Commercial terms | Price, inclusions, exclusions and cancellation policy |
| Operations | Dates, capacity, minimum participants and weather plan |
Choose photos and schedules you can maintain
Use original or licensed images that represent the actual activity. Show what the guest will do, rather than an unrelated stock landmark. Confirm that your photographer’s permission covers marketplace publication and keep the original files available.
Load dates and capacity that your team can deliver. Check the local time zone, seasonal closures and whether pricing is per person or per group. Start with a manageable schedule; a published departure creates an operational commitment.
Track the review and respond to the reason
GetYourGuide reviews new activities and communicates a decision after submission. Track the actual status and any requested changes. If the platform identifies a problem, address that problem; creating a duplicate of a rejected activity is not a useful workaround.
After approval, review the public listing against your approved brief. Test the date selection and meeting information, then document who will maintain prices and availability. Your handover should contain account ownership, listing links and unresolved actions, so the business can operate without relying on the setup agency.
Sources checked
October 6, 2026
